Last Updated: March 01, 2026
This Privacy Policy describes how [NUCIA BIKE] (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.nuciabike.com (the “Site”).
- INFORMATION WE COLLECT
We collect personal information directly from you, automatically through your interaction with the Site, and from third parties.
- Information Collected Directly: Contact details (name, address, phone number, email), order information (billing address, shipping address, payment confirmation), and account information.
- Information Collected Automatically: We use cookies and similar technologies to collect device information, IP address, and browsing activity on our Site.
- Support Information: Any information you choose to include in communications with us (e.g., via email to support@nuciabike.com).
- HOW WE USE YOUR INFORMATION
We use your personal information to:
- Provide Services: Processing payments, fulfilling orders, and arranging shipping.
- Marketing: Sending promotional communications (only with your explicit consent).
- Security & Fraud Prevention: To protect our Site and your transactions.
- Customer Support: To respond to your inquiries and improve our services.
- THIRD-PARTY SERVICES & DISCLOSURE
We share your information with service providers to help us provide our services, including:
- Hosting & Platform: Our Site is hosted on WordPress (via Hostinger). Your data is stored on secure servers.
- Payment Processors: We use PCI-DSS compliant gateways (e.g., PayPal, Stripe) to handle payment data. We do not store your full credit card details on our servers.
- Shipping Partners: Logistics providers (e.g., FedEx, UPS, DHL) to deliver your E-bike.
- Analytics: Google Analytics to help us understand how customers use the Site.
- COOKIES AND TRACKING TECHNOLOGIES
We use cookies to enhance your experience. You can manage cookie settings through your browser.
- Functional Cookies: Essential for the Site to work (e.g., cart functionality).
- Analytical Cookies: Help us improve Site performance.
- Advertising Cookies: Used to show relevant ads.
- INTERNATIONAL DATA TRANSFERS (GDPR COMPLIANCE)
If you are located in the European Economic Area (EEA) or UK, your personal information may be transferred to and stored in countries outside of the EEA (such as the United States or China). We ensure these transfers are protected by Standard Contractual Clauses (SCCs) or other legal safeguards. - YOUR RIGHTS
Depending on where you live, you may have the following rights:
- Access/Portability: Request a copy of the data we hold about you.
- Correction/Deletion: Request that we update or delete your personal data.
- Opt-out: Withdraw consent for marketing or “sale/sharing” of personal info (per CCPA).
- Non-Discrimination: We will not discriminate against you for exercising your rights.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at [support@nuciabike.com] or by mail using the details provided below:
[1# XINHONG ROAD,JINHUA CITY,ZHEJIANG PROVICE,CN]
CALIFORNIA RESIDENTS (CCPA/CPRA)
We do not “sell” personal information in the traditional sense. However, we may “share” information for targeted advertising. You have the right to opt-out of such sharing by contacting us.
SECURITY
We implement industry-standard security measures, including SSL (Secure Socket Layer) encryption, to protect your data during transmission.